Check-in / Check-out
Check-in: From 3:00 pm.
Check-out: Until 11:00 am.
Late check-out: Available until 6:00 pm, subject to availability, prior reservation and an additional charge.
Complimentary Wi-Fi
Network: JardinTecina
Password: JardinTecina
Transfer to Tecina Golf
From 7:30 am to 7:30 pm you can request our transfer service between the hotel and Tecina Golf, including your return journey. The estimated waiting time after requesting the service is between 10 and 15 minutes.
Medical Assistance
If you require medical assistance, please contact Reception by dialling extension 9 from your room telephone.
Emergencies
In the event of an emergency, please follow the instructions provided by hotel staff and consult the evacuation plans displayed in your room and throughout the hotel's public areas.
Pets
Pets are not permitted within the hotel or its grounds.
Laundry
A laundry service is available every day. You can find full details here.
Your Room
Your room has been sanitised using products approved by the Spanish Ministry of Health. Technical data sheets for these products are available for consultation.
Should you wish to upgrade to a higher room category or a Suite during your stay, please contact Reception (extension 9) to enquire about availability and current promotions.
Complimentary Safe
All rooms are equipped with a complimentary safe.
We recommend storing money, travel documents and valuables in the safe. If you experience any problems with its operation, please contact Reception.
Please note that the hotel cannot accept responsibility for valuables that have not been stored in the room safe.
Sustainability
We are committed to protecting La Gomera's unique natural environment and invite you to support our sustainability programme during your stay.
Water is a particularly valuable resource on the island, and we kindly ask you to use it responsibly. We also encourage you to use the air conditioning efficiently.
All rooms are equipped with an air-conditioning system fitted with HEPA filters, which undergoes rigorous inspections and regular maintenance to ensure maximum efficiency and enhanced health safety.
The hotel's electrical supply is 220 V. To activate the electricity in your room, please insert your key card into the card holder located beside the entrance door. When leaving your room, remember to remove it to help reduce energy consumption.
Every small gesture helps preserve the natural environment that makes La Gomera a truly unique destination.
Minibar
Your room includes a minibar stocked with a selection of drinks and snacks. A full list of items and prices is available on the information card located next to the minibar.
Any items consumed will be charged directly to your room account.
Reception
- 24-hour service
- Extension: 9
- Direct telephone: +34 922 14 58 50
Guest Relations
Opening hours: 8:00 am – 10:00 pm
If you require any assistance, additional information or help during your stay, our Guest Relations team will be delighted to assist you.
Extensions: 5864 / 5865
Hotel Extensions
- Reception: 9
- Guest Relations: 5864 / 5865
- Spa Ahemon: 5858
- Tecina Golf Club House: 5950